Last updated: September 29, 2026
This Privacy Policy explains how BRG Trucks LLC ("BRG Trucks", "we", "us") collects, uses and protects information when you visit brgtrucks.com (the "Site"), call or text us, or request a quote or service.
Information you give us: your name, phone number, email address, vehicle details (year, make, model and trim), and the details of the work you ask about, when you fill out a form, call, text or visit the shop.
Information collected automatically: basic device and usage data such as browser type, pages viewed and referring pages, through cookies and similar tools used to run and improve the Site.
To answer your questions, prepare quotes, schedule and perform installs, send order, quote and appointment updates, provide customer support, and, only where you have separately consented, send occasional promotional offers.
We do not sell your personal information. We share it only with service providers who help us run the Site, our phone and messaging platform, scheduling and payments, and only so they can perform those services for us, or where the law requires it.
This section governs our text messaging and calling program and controls over any inconsistent statement elsewhere in this Privacy Policy concerning mobile phone numbers, messaging records, or SMS/MMS opt-in data and consent.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes, and are never sold or rented.
If you opt in to receive text messages or phone calls from BRG Trucks, we use your mobile number solely to send the messages, and place the calls (which may use automated or AI-generated voice), that you have agreed to receive, which may include order confirmations, quote and service updates, appointment reminders, account and service notifications, responses to your inquiries, and, only where you have separately consented, occasional promotional offers. We may share this data with trusted subcontractors who assist us in operating our messaging platform solely to deliver those messages; they are strictly prohibited from using it for their own marketing. Outside of these service-provider purposes, your mobile phone number and SMS/MMS opt-in data are not disclosed to third parties except where disclosure is required by law, and a legally required disclosure does not authorize any marketing use of your information.
We retain messaging and consent records, including the date, time, and method of your opt-in and any opt-out request, for as long as reasonably needed to provide the service, document your choices, honor opt-outs, and meet applicable recordkeeping obligations. After you opt out, we may retain the minimum information needed to prevent further unwanted texts.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text message, and you can reply HELP for assistance or contact us at [email protected] or . See the SMS/Mobile Messaging Terms in our Terms and Conditions for full details.
The Site is not intended for individuals under the age of 13, and we do not knowingly collect information from children under 13 without parental consent.
We use reasonable and appropriate measures to protect the information we collect against loss, misuse or alteration.
We may update this Privacy Policy from time to time; changes take effect when posted on this page. A change to this Privacy Policy, or your continued use of the Site, does not create, renew, or expand your consent to receive text messages or phone calls. You may decline or withdraw text messaging or call consent at any time without ceasing use of the Site or losing the ability to purchase goods or services.
BRG Trucks LLC
4700 Truck Way, Kansas City, MO 64120
[email protected]